Terms and conditions

Special offers - Any special offers can only be redeemed once by any individual. We have the right to change of cease any special offer at any given time. Offers are also subject to availability.

1. All hired goods remain the property of the owner, The Linen Hire, 1 Derby Street, Cheetham Hill, Manchester M8 8QE.

2. During the period the goods are on hire, the hirer shall be solely responsible for the hired goods, and alone be responsible for insuring the goods of acceptance of the goods until the return and acceptance of the goods back into the possession of the owner.

3. The owner shall not be responsible for the injury or damage to persons or property howsoever sustained arising from any goods under hire. It is the responsibility of the hirer to fully indemnify the owner in respect of all claims by any person whosoever for any accident or damaged caused by , or arising from the use of hired goods, and in respect to all costs arising thereof.

4. The owner will endeavour to supply the specific goods requested, however, the owner reserves the right to supply the hirer with similar substitute goods where necessary.

5. Shortages and damages to hired goods will be charged at full replacement value, (details of which are available on request). No substitute will be accepted by the owner. Damaged cloths include those that have sustained burns, scorches, tears, defacement, ink and earth stains, or candle wax. The hirer may request the return of any damaged goods (bearing the cost thereof) within 14 days of being informed of any such damage. After 14 day shall such items shall be disposed of.

6. At the time when goods on hire are collected by or delivered to the hirer or his representatives, the hirer has the responsibility for inspecting the goods and signing the owner’s collection/delivery note. In the event of shortage or damage, the hirer shall endorse the note accordingly at the time of collection or delivery. If the hirer fails to perform any of his obligations under this condition, all goods will be deemed to have been collected/delivered in a satisfactory condition and specified in the delivery note.

7. Whosoever from the hirer signs the collection/delivery is deemed by the owner to be the appointed and authorized representative of the hirer, and full responsibility for the goods is transferred to the hirer from that point, until the collections/delivery of the goods.

8. Goods must be available for collection at the delivery address, and during working hours, unless otherwise arranged at the time of the order. All deliveries and collections, including aborted deliveries and collections will be charged.

9. Prices quoted are for the hire of goods up to and including 3 days, inclusive of delivery and collection days. Goods requested for between 3 and 7 days shall be charged additional 30% of the listed hire charge. Extended hire are liable to be charged at additional rates, as agreed by the owner and hirer.

10. All prices subject to VAT at the standard rate.

11. Cancellations will be charged at 25% of the hire rate, Cancellations within 48 hours of delivery/collection, will be charged at the full hire rate. Similarly, cancelled goods, which are being /have been made specifically for the hirer, will be charged at the full rate of hire rate.

12. Wet table linen must not be placed in plastic bags as it may be attacked by mildew and will then be chargeable at the full replacement costs.

13. Our terms and conditions for invoice payment are strictly 30 days. Please note if payment is not received within the terms and conditions of payment, we will pass your account to Daniel Silverman Commercial Recovery and Investigations Company who will act on our behalf and charges will be added to your account.

14. In case of a non-account customers, a refundable sum is payable in addition to the hire charges and at the option of the owner may be used towards any monies due from the hirer to the owner. It is only refundable after all such sums have been deducted.

15. All goods must be returned to the owner in the original packaging, or in a suitable, secure alternative, and in a dry state.

Sales Hotline

Tel: 0161 833 2500

sales@thelinenhire.co.uk

Terms and conditions

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